Where we deliver
We deliver goods to parcel lockers in Lithuania, Latvia and Estonia. You choose the parcel locker on the checkout page.
| Country | Carriers | Price |
|---|---|---|
| Lithuania | Omniva, LP Express parcel lockers | free |
| Latvia | Omniva, LP Express parcel lockers | free |
| Estonia | Omniva, LP Express parcel lockers | free |
We do not deliver to other countries for now. We do not currently offer courier delivery to your home.
How long it takes
- Preparation: we pack the order and hand it to the carrier within 1 to 2 business days.
- Delivery: once the parcel is dispatched, the carrier delivers it within 1 to 5 business days.
If you have not received the goods within 30 days of the order, write to hello@ryytas.lt. We will agree an additional period with you, and if you do not want that, we will refund your money.
Where we dispatch from
We store, pack and dispatch goods through the WePack warehouse in Lithuania. The warehouse itself creates the parcel labels.
How you will know the parcel has arrived
When the parcel reaches the parcel locker, the carrier sends you a message with a collection code. So enter a correct telephone number and e-mail on the checkout page.
Collecting the parcel
- Collect the parcel in time. An Omniva parcel locker holds the parcel for 4 days. An LP Express parcel locker in Lithuania holds the parcel for 72 hours. In Latvia and Estonia the parcel is held according to the carrier's rules.
- If you do not collect the parcel, the carrier returns it to us. We will then contact you by e-mail and you can choose:
- a refund: we refund the amount paid for the goods;
- re-sending: we send it again once you pay the price of the new shipment.
- The goods become your responsibility when you collect the parcel from the parcel locker. Until then we are responsible for it.
If the parcel is damaged
Inspect the packaging when you collect the parcel. If it is damaged or items are missing, take a photo and write to hello@ryytas.lt as soon as possible, giving your order number. We will send the missing item or refund your money.
Subscription parcels
Each subscription parcel is dispatched after the payment is charged, within the same timeframes and to the same parcel locker, unless you ask us to change it. You can change the parcel locker by writing to hello@ryytas.lt before the charge date. More: Subscription terms.