What a subscription is
A subscription is a recurring purchase. We send you the goods you chose at the interval you chose, and the payment is charged automatically. A subscription costs less than a one-time purchase precisely because the payments repeat automatically until you cancel the subscription.
There is no minimum subscription period. You can cancel even after the first parcel.
How to order
On the product page the "Subscribe and save" option is pre-selected. If you want to buy once, choose "One-time purchase" with one click: then there will be no recurring payments.
- Leave "Subscribe and save" selected if you want a subscription.
- Choose the interval: 30, 45, 60, 75 or 90 days.
- Under the "Subscribe" button, before you pay, it states what amount will be charged and how many days apart.
- On the checkout page you see the amount and the interval again. You pay by card.
We send the order confirmation, with the amount and the interval, by e-mail.
When and how you pay
- You pay the first time when you place the order.
- After that, the same amount is charged automatically at each chosen interval, counted from the day of the first order.
- Payments are processed by Stripe. A subscription can be paid for only by payment card, not by bank link.
- A discount code applies only to the first order. Later payments are charged without it.
- After each payment we dispatch the order to the same parcel locker, unless you ask us to change it.
If a card payment fails, the payment provider Stripe may automatically try to charge the amount again, for up to about 14 days. To stop the payment from being charged, pause or cancel the subscription by writing to hello@ryytas.lt before the charge date.
How to pause, change or cancel
Write to hello@ryytas.lt and say what you want:
- cancel the subscription;
- pause it or skip the next parcel;
- change the interval, the goods or the parcel locker.
To stop the next payment from being charged, write before the charge date. In our reply we will confirm what has changed and when the next payment will be, if there is one.
If you cancel after a payment has already been charged and the goods have not yet been shipped, we cancel the order and refund the full amount. If the goods have already been shipped, they are returned under the Returns policy.
Change of price
A price change applies only to new subscriptions. Your subscription is charged at the price we agreed when you ordered it, until you cancel it.
Your rights stay the same
- For each subscription parcel the same 14-day right of withdrawal and the same return rules apply as for a one-time purchase. Food products can only be returned unopened and sealed.
- For each parcel the 2-year legal guarantee applies.
- More: Terms of purchase, Returns policy, Contract withdrawal form.
Subscriptions started in the old shop
If you ordered a subscription in the earlier Rýytas shop (the Shopify platform), we administer it through Seal Subscriptions. The procedure for cancelling, pausing and changing is the same: write to hello@ryytas.lt before the charge date.
Data
Stripe, not us, stores your card details. How we process other data is described in the Privacy policy.