How to get in touch
Contact us by e-mail: hello@ryytas.lt. This is the only contact channel for customers. We reply to e-mails within 2 business days.
When you write about an order, include the order number. You will find it in the order confirmation e-mail.
Seller
- Jonas Jakštas, sole proprietor under individual activity certificate no. 479100
- Address: Žemaičių Kalvarijos g. 7, Barstyčiai, LT-98227, Lithuania
- Food business operator no. 130022630
- VAT payer: no
Rýytas is a brand. There is no shop or collection point at this address: we deliver goods to parcel lockers only. We give the return address in our reply to your e-mail.
Frequently asked questions
| Question | Where to find it |
|---|---|
| Delivery and timings | Delivery |
| Returns and refunds | Returns policy |
| Withdrawal within 14 days | Contract withdrawal form |
| Cancelling or changing a subscription | Subscription terms |
| Personal data | Privacy policy |
You can cancel, pause or change a subscription by writing to hello@ryytas.lt before the charge date.
Complaints
- Write to hello@ryytas.lt: order number, what happened, what you are asking for. If the goods are damaged or defective, attach a photo.
- We reply to a complaint free of charge within 14 days at the latest.
- If you are not satisfied with the reply, you can contact the State Consumer Rights Protection Authority (VVTAT), vvtat.lrv.lt.
For personal data matters you can also contact the State Data Protection Inspectorate (VDAI), vdai.lrv.lt.