1. Goods of satisfactory quality may be returned within 14 days of the day they were received. Defects in goods sold that are not of satisfactory quality are remedied, and such goods are replaced or refunded, in accordance with European Union consumer protection law and the applicable national law.
2. The following conditions apply when returning goods:
2.1. The returned item must be in its original, undamaged packaging (this point does not apply where the item returned is not of satisfactory quality);
2.2. The item must not have been damaged by the Buyer;
2.3. The item must be unused and must not have lost its saleable appearance: labels undamaged, protective films not removed, and so on (this point does not apply where the item returned is not of satisfactory quality);
2.4. The returned item must be in the same configuration in which the Buyer received it (this point does not apply where the item returned is not of satisfactory quality);
2.5. The Seller may refuse to accept goods returned by the Buyer where the return conditions have not been met;
2.6. Returns are carried out in the manner set by the Seller within 14 (fourteen) days of the day the goods were received (this point does not apply where the item is not of satisfactory quality — in that case the return is carried out within the statutory guarantee period);
3. The return and exchange of goods of satisfactory quality is carried out under the consumer’s right of withdrawal from distance contracts provided for in European Union consumer law;
4. Money paid for goods accepted by the Buyer but subsequently withdrawn from is returned to the Buyer’s account no later than 5 (five) days from the day the goods are returned to the Seller, unless the Seller and the Buyer agree otherwise.